Legal

Terms & Conditions

Effective from February 1, 2026. Please read carefully before using VayuCheck.

1. Acceptance of terms

By creating an account, listing a centre, or booking a service on VayuCheck ("the Platform"), you ("User") agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not accept, please do not use the Platform.

2. Nature of service

VayuCheck is a marketplace that connects vehicle owners, transporters and fleet operators with independent, RTO-approved Pollution Under Control (PUC) testing centres ("Partners"). VayuCheck does not itself conduct pollution tests or issue PUC certificates. Certificates are issued directly by the partner centre in accordance with the Motor Vehicles Act and rules made thereunder.

3. Eligibility

You must be at least 18 years of age and legally capable of entering into contracts under Indian law. Partner accounts must be operated by a proprietor / authorised representative of a validly licensed PUC centre.

4. Account & security

You are responsible for all activity under your account. Do not share your password. Notify us immediately at support@vayucheck.in if you suspect unauthorised access.

5. Booking, payment & refunds

Bookings are confirmed subject to slot availability at the selected Partner centre. Test fees are paid directly to the Partner unless the Platform offers integrated payment. Fee refunds, in case of a genuinely disputed test, are at the discretion of the Partner and applicable RTO rules. Platform convenience fees, if any, are non-refundable once a slot is confirmed.

6. Partner obligations

Partners represent and warrant that they hold a valid RTO PUC licence, that their equipment is calibrated per statutory intervals, and that certificates issued through bookings on the Platform are genuine, machine-generated and reflected in Parivahan / state RTO systems.

7. Fair use

Do not scrape the Platform, reverse-engineer any APIs, upload malicious content, impersonate any person, or use the service for any unlawful purpose. VayuCheck reserves the right to suspend accounts that violate this section.

8. Vehicle & personal data

You warrant that vehicle registration numbers and details you provide are accurate. You are responsible for ensuring the vehicle presented for testing matches the details in the booking.

9. Limitation of liability

To the maximum extent permitted by Indian law, VayuCheck, its promoters, employees and affiliates shall not be liable for indirect, incidental or consequential loss arising out of use of the Platform. Aggregate liability, if any, shall not exceed the fees paid to VayuCheck (excluding partner test fees) for the disputed booking.

10. Certificates & regulatory compliance

The validity and authenticity of any issued PUC certificate is the sole responsibility of the issuing Partner. Any dispute regarding the certificate must be raised with the Partner and the concerned RTO.

11. Notifications

You consent to receive service-related email and SMS notifications (booking confirmations, status updates, and 3-day pre-expiry reminders) at the contact details provided during registration or booking.

12. Termination

You may delete your account at any time from your dashboard settings or by writing to support@vayucheck.in. We may terminate accounts that materially breach these Terms with reasonable notice, unless immediate action is required to protect the Platform.

13. Governing law & jurisdiction

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.

14. Changes to terms

We may update these Terms from time to time. Material changes will be notified via email or an in-app banner at least 7 days before they take effect.

15. Contact

Questions about these Terms? Write to us at legal@vayucheck.in.